In developing this policy, we have been mindful of the need to state some operating principles or commitments that will inform how we make decisions and interact with our customers. The list below has been tested with stakeholders and the Housing New Zealand Board. These commitments reflect the way Housing New Zealand wants to work now and in the future.

Housing New Zealand:

  • Recognises the need to identify and remove barriers faced by all disabled people, and will achieve greater accessibility by aligning with a culture that recognises the dignity and worth of every individual, within a household, within a community
  • Will seek to find varied and flexible solutions that meet our customers’ needs and allow them to live with dignity and independence
  • Will engage, support and advocate for the development of a more inclusive and diverse community
  • Will focus on removing barriers to full community participation for all our tenants and their whānau
  • Will produce accessible solutions reflective of what communities need across a range of locations and types of homes
  • Commits to active engagement with communities including the disability sector, and recognises the integral place the disability sector has in our communities
  • Has a responsibility to meet our obligations under the United Nations Convention on the Rights of Persons with Disabilities and those contained within the New Zealand Disability Strategy 2016-2026 and its linked Disability Action Plan.