Who can make a complaint?

Anyone can make a complaint to the UN Disability Committee.

You can make a complaint if you have:

• been treated unfairly because of your disability; and

• tried all the ways to sort out the issue in New Zealand but still cannot get a solution to your problem.

Complaints can be submitted by or on behalf of individuals or groups of individuals (as long as the person/people have given their permission in writing).

A lawyer does not need to prepare your complaint to the UN Disability Committee. Please note that in New Zealand you cannot get legal aid for preparing and sending complaints using the CRPD-OP complaints process. However, Community Law Centres may be able to provide free legal information and support either through their own staff or through arrangements for referring clients to law firms which will not charge for their work.