Our general expectations of you

You should act honestly, fairly, transparently and with utmost good faith towards us.

You should take care to provide us with all material information about yourself, any other people and all property and risks insured under the policy. That information should be complete and up-to-date. You should provide that information when:

> you apply for insurance
> you renew or change your policy
> your circumstances change during the term of your insurance with us > you make a claim.

If you’re not sure what information might be material, please ask us for help.

If you have any disabilities or if English isn’t your first language and you would like some help understanding, please ask us for help.