Kainga Ora Accessibility Policy Full report Why we need a Policy: Housing New Zealand’s Vision and Purpose in a Changing Environment Why we need a Policy: What does Housing New Zealand mean by accessibility? Why we need a Policy: What do we know about Housing New Zealand customers’ accessibility needs? Why we need a Policy: Housing New Zealand’s internal accessibility context Why we need a Policy: External accessibility context How we have developed the Policy Our accessibility commitments Our Accessibility policy on a page: Key Elements of the Policy Our Accessibility policy on a page: Increase the number of our homes that meet universal design standards Our Accessibility policy on a page: Meet the individual needs of customers Our Accessibility policy on a page: Improve information about customer needs and the accessibility of our properties Future work