Interpreting and Translation Service

"We make a difference" by providing high quality interpreter services for all hearing impaired patients.

To respect, protect the rights, promote and assure easy access to the interpreter service for all hearing impaired patients.

We guarantee:

• Accuracy
• Neutrality
• Confidentiality
• Professionalism

Every consumer has the right to effective communication in a form, language and manner that enables the consumer to understand the information provided. Where necessary and reasonable practicable, this includes the right to a competent interpreter.

Right 5. Right to Effective Communication (1). The Health and Disability Commissioner (Code of Health and Disability Services Consumers' Right) Regulations 1996.